What if you could more proactively assess service-impacting issues and reduce your monitoring staff? According to IDC, 40% of service disruptions and degradations are still reported first by end users calling the help desk. And new technologies like virtualization are only increasing the complexity for your Operation Center staff and their monitoring tools. Ionix for IT Operations Intelligence solution helps you drive efficiency by:
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“The EMC Smarts system discovers logical and physical elements while understanding their relationships. It ensures fewer more accurate alarms, leading to a faster return on investment because it analyzes the flood of sympathetic alarms to identify the problems at its root.”
- Gordon MacMillan,
Director of IP, NMS, and Hosting Engineering,
Interoute