What if your CMDB was automatically updated in real time? What if you could perform impact assessments to see how IT changes impact business services? ITIL process management and a reliable Federated CMDB provide the foundation required for consistent and reliable service management. EMC’s approach to successful CMDB
and Configuration Management Systems initiatives includes:
- Keeping the information fresh and accurate by automatically
populating your CMDB with actual CIs and real-time dependencies across
your virtual and physical environment
- Ensuring service reliability through real-time
visibility of ITIL processes and critical points of IT infrastructure
to assess full service impact of changes
- Federating to authoritative data sources to
integrate into your IT Service Management solution to truly unlock
the value
Learn more by downloading the assets or contacting
us today.
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- Customer Examples
- A well known pharmaceutical company integrated their discovery tools via
the EMC Ionix Service Management CMDB and experienced a 30%
reduction in mean time to resolve incidents.s
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- A large energy provider integrated EMC Ionix's Application Discovery Manager
with EMC Ionix Service Management CMDB and experienced
a 40%
reduction in outages caused by change.
